Our standard cancellation policy allows full refund for cancellations made at least 14 days before check-in. Cancellations between 7 and 14 days incur a 50% charge, and cancellations within 7 days are non-refundable. Please refer to your booking confirmation for exact terms.

Yes, we provide special corporate rates for long-term stays and group bookings. Please contact our corporate sales team at +60 12-317 6513or via the partnership inquiry form for custom proposals.

All essential utilities, including high-speed Wi-Fi, water, and electricity, are incorporated into the rental rate. Additional services such as in-unit cleaning and concierge assistance can be added a la carte.

Absolutely. Guests may schedule extra housekeeping sessions through our guest portal or by contacting the front desk. Fees apply based on the scope and frequency of service.

High-speed Wi-Fi is provided in all aparhyru apartments at no extra charge. Our network offers secure connectivity suitable for both leisure streaming and remote work requirements.

Certain apartments are designated as pet-friendly. Please specify your requirements during booking to confirm availability and any applicable pet fees or restrictions.

Standard check-in begins at 3:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out requests can be accommodated subject to availability and may incur additional charges.

Our properties feature 24/7 security personnel, controlled access systems, and CCTV monitoring. Safety protocols are regularly reviewed to maintain a secure environment for all guests.